We will refund your fee if we are unable to process your transaction.
You can order a replacement driver licence or permit online under these conditions:
- A replacement licence card can only be issued where a stored image exists.
- In cases where there is no stored image, the learner or driver must attend a
VicRoads Customer Service Centre to be re-photographed. We will refund your fee
if we are unable to process your transaction. See: Replacing a driver licence or permit.
- The cost is $23.10 and payment can be made by MasterCard or Visa only. All Visa and MasterCard payments will incur a card payment fee of 0.4%.
- Your licence will be sent to you up to 10 working days.
- Your licence will be sent to the address currently recorded on your licence.
- If you need to Update Your Address, please do so before attempting this transaction. It may take up to 76 hours to update.
- All replacement licences or permits are considered finalised at point of payment. No refunds, returns or exchanges will be allowed.